Accessibility
Effective Date: January 25, 2026
PoolGenX is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Our Commitment
We strive to ensure that our website, poolgenx.com, is accessible to all users, regardless of ability or technology. Our goal is to meet or exceed the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.
Measures We Take
To ensure accessibility, we include alt text for images
Provide sufficient color contrast throughout the site
Ensure all interactive elements are keyboard accessible
Use clear and descriptive headings and link text
Design forms with proper labels and error handling
Test our site with assistive technologies.
Feedback
We welcome your feedback on the accessibility of our website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us at customersupport@poolgenx.com or call (951) 900-3319. We aim to respond to accessibility feedback within 2 business days.
Limitations
While we strive for full accessibility, some content may not yet be fully accessible. We are actively working to identify and resolve any issues.
FAQs
Answers To Everything You Need To Know
Do I have to sign a long-term contract?
Nope. We work on a month-to-month basis. We want you to stay with us because you love the service, not because you are stuck in a contract.
How do I get a price quote?
It’s easy. Just click "Get A Quote" or call us. We look at your pool size and location to give you a fair, flat monthly rate. No hidden fees.
Are chemicals included in the weekly price?
Yes. We bring our own professional-grade chemicals to balance your water every week. You don’t need to buy, store, or handle any dangerous chemicals yourself.
Do you repair equipment too?
Absolutely. If your pump, filter, or heater breaks, we can fix it. Since we are already at your house every week, we can usually catch small problems before they become expensive repairs.